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Request for servicing or the exchange of a product under guarantee

Contact details

Surname *
First name *
Company
(If product bought for professional use)
Address *
Postal code *
City *
Country *
E-mail address *
Phone *
(Preferred mobile)
Fax
Product model *
Serial number
(on the grey label to the rear of the UPS) *
INFOSEC product date of purchase *
Warranty registration number
(if the warranty was registered on-line)
Malfunction found *
List of equipment connected to the UPS when the fault occurred

Pickup address

The exchange takes place via private carrier within 24 to 48 hours during working hours i.e. between 9am and 6pm. If you are unable to make the exchange from your home during these hours, you can give us a second address below where the product exchange can take place (workplace, family, friend, etc.). :

Surname :
First name :
Address :
Postal code :
City :
Phone
(Preferred mobile)

(*) Compulsory fields

Information technology and Freedom of information: the contact details given above by the net surfer are required to register his request. The data of a personal nature collected in this way will be used by Infosec UPS System and any sub-contractors playing a role in the sales relationship. The net surfer may exercise his right of access, rectification and opposition at any time by addressing an e-mail to {e-mail} or a letter to Infosec UPS System , 4 rue de la Rigotière - 44700 Orvault - FRANCE.

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